At Why Not? Italian Restaurant & Wine Bar, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or dine at our restaurant. This policy complies with Thailand's Personal Data Protection Act (PDPA), New Zealand Privacy Act 2020, and GDPR requirements.
1. Information We Collect
We may collect information about you in various ways:
Personal Information
- Name and contact information (when making reservations)
- Email address (when subscribing to our newsletter or promotions)
- Phone number (for reservation confirmations)
- Dietary preferences and allergies (for service quality)
Automatically Collected Information
- Browser type and version
- Device type and operating system
- IP address and general location
- Pages visited and time spent on our website
- Language and theme preferences
2. How We Use Your Information
We use the information we collect to:
- Process and manage your reservations
- Communicate with you about your dining experience
- Send promotional materials and special offers (with your explicit consent)
- Improve our website and services
- Ensure food safety by tracking dietary requirements
- Remember your website preferences (language and theme) if you consent to preference cookies
3. Cookies and Tracking
We use cookies to enhance your experience on our website. For detailed information, please see our Cookie Policy.
- Essential cookies: Required for website functionality (authentication, security)
- Preference cookies: Remember your language and theme settings (requires your consent)
- We use Vercel Web Analytics for anonymous, aggregated usage data (no cookies, no personal data)
- We do NOT use marketing or advertising cookies
You can control cookie preferences through our cookie consent banner or your browser settings. See our Cookie Policy for full details.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (e.g., reservation systems)
- Legal authorities when required by Thai law
- Business partners for joint promotions (with your consent)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure SSL encryption for data transmission
- Access controls for staff handling personal data
- Regular security assessments
- Secure storage of reservation records
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant data protection authority
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Reservation records are typically kept for 2 years.
8. International Visitors
Our website is operated from Thailand. If you are visiting from outside Thailand, please be aware that your information may be transferred to, stored, and processed in Thailand where our servers are located and our central database is operated.
9. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you have any questions, please contact us at
legal@whynotchiangmai.com